Shipping policy

Shipping Policy

Effective Date: June 26, 2026

At KENFEEZZ, we are committed to delivering your order quickly, securely, and efficiently. Please review our Shipping Policy before placing an order.


Order Processing

  • Orders are processed within 1–2 business days after payment has been successfully confirmed.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • During product launches, holidays, or promotional events, processing times may be slightly longer.


Shipping Times

Estimated delivery times:

  • United States: 5–10 business days
  • U.S. Virgin Islands: 5–12 business days
  • Canada: 7–12 business days
  • International: 7–15 business days

Delivery estimates are not guaranteed and may vary depending on customs processing, weather conditions, carrier delays, or other unforeseen circumstances.


Shipping Costs

Shipping costs are calculated at checkout based on your delivery location and order size.

From time to time, KENFEEZZ may offer free shipping promotions on qualifying orders.


Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number.

Please allow up to 48 hours for tracking information to become available.


Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

KENFEEZZ is not responsible for delays or additional shipping costs resulting from incorrect or incomplete addresses.


Lost or Delayed Packages

If your package is delayed, lost, or damaged during transit, please contact us as soon as possible.

We will work with the shipping carrier to investigate the issue and assist you in resolving it.


Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country.

These charges are the responsibility of the customer.


Order Changes & Cancellation

Orders may only be changed or canceled before they have been processed for shipment.

Once an order has been shipped, it cannot be canceled.


Contact Us

If you have any questions regarding shipping, please contact us.

KENFEEZZ

Website: https://kenfezz.com

Email: support@kenfezz.com